Privacy Policy

This Privacy Policy explains how RCXchange.com ("we", "our", or "us")—a service operated by Fintastix Business Solutions Pvt. Ltd.—collects, uses, discloses, and protects your information when you use our website and related services (collectively, the "Services").

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect the following types of personal data when you use our services:

• Name, email address, and contact details
• KYC information (if applicable)
• Transaction details
• Device and browser information
• Any other information you provide voluntarily

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our service
• Process transactions
• Verify your identity and comply with legal obligations
• Communicate with you about updates, offers, and support
• Prevent fraud and ensure platform security

3. Sharing of Information

We do not sell your personal data. We may share your information with:

• Service providers who assist in operating our platform (under strict confidentiality agreements)
• Legal authorities, when required by law
• Business partners, in cases where you opt-in to such sharing
• Any successor entity in case of a merger, acquisition, or reorganization

4. Data Retention

We retain your data only for as long as necessary to provide the services or to comply with legal obligations, enforce agreements, or resolve disputes.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your data
• Correct or delete inaccurate data
• Object to processing
• Withdraw consent
• Lodge a complaint with a data protection authority
• To exercise your rights, please contact us at the email provided below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze traffic, and improve service quality. You can manage cookie preferences through your browser settings.

7. Security

We employ industry-standard security practices, including encryption, firewalls, and access control, to protect your data.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this policy, please contact: